Shan Afzal Khan is a Solution Team Lead at FAMA Technologies in Riyadh, KSA, where he plays a critical role in shaping business strategy, optimizing operations, and driving expansion across the MENA region. With expertise in market analysis, strategic planning, and product development, Shan has been instrumental in launching solutions like ZAD Hospitality and ZOAD Retail, further enhancing FAMA Technologies’ standing in the hospitality and retail sectors.

Since joining FAMA Technologies in 2023, Shan has led business growth initiatives, utilizing data-driven insights and market research to identify new opportunities and streamline operations for greater efficiency. His proficiency in gap analysis, process optimization, and performance metrics implementation ensures continuous improvement and long-term growth. Additionally, Shan oversees vendor selection, contract negotiations, and stakeholder relationship management, aligning these efforts with business objectives to drive collaborative success.

Beyond business analysis, Shan is also actively involved in change management, facilitating smooth transitions to new systems and technologies within the organization. He leads training programs that empower teams with the latest tools and methodologies, fostering a culture of innovation and continuous learning. His comprehensive approach to business analysis allows for an in-depth evaluation of FAMA’s market position, competitive landscape, and internal processes, ensuring strategic decisions are well-informed and effective.