Managed Services
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Our Service Models
Onsite Services
Hands-on support at client locations.
Offshore Services
Remote management and monitoring of systems.
Ticket-Based Services
Pay-per-issue support, flexible and targeted.
Benefits Of Our Managed Services
24/7 Proactive Monitoring
Cost Predictability
Cybersecurity First
Certified Partnerships
Local + Global Expertise
Continuous Improvement
End-User Support
Scalability
Guaranteed SLAs
Onsite Services
Professional On-Site Services
Dedicated FAMA Technologies Team to provide professional services on site.
Maintenance & Troubleshooting
Preventive maintenance & urgent troubleshooting to ensure smooth operations.
Training & Support
Training & support for staff to maximize efficiency and usage.
Offshore Services
Remote Monitoring
Remote monitoring of systems to keep everything running smoothly.
Alerts & Diagnostics
Proactive alerts and diagnostics to prevent issues before they occur.
System Maintenance
Regular system updates & maintenance to ensure peak performance.
Ticket Based Services
Flexible Support
Flexible, as-needed support for your convenience.
Issue Resolution
Issue logging and SLA-based resolution to ensure accountability.
Cost-Effective
Cost-effective for low-frequency support without compromising quality.
Frequently Asked Questions
The AI On Go Drive Thru Solution by FAMA Technologies leverages Conversational Voice AI to streamline ordering, reduce wait times, and deliver hands-free, multilingual support in drive-thru environments across Saudi Arabia and the GCC.
FAMA’s AI Self Checkout system enables touch-free, voice-activated transactions, improving speed, hygiene, and customer satisfaction—especially in high-traffic areas like Riyadh, Jeddah, and Dammam.
Our Conversational Voice AI supports 96+ languages and dialects including Arabic, English, and Urdu, making it ideal for multilingual markets like Saudi Arabia, Kuwait, and Qatar.
Yes. FAMA’s AI Self Checkout and Drive Thru solutions are designed to be inclusive, offering voice-first interaction modes to assist users with visual or physical impairments.
Sodaclick is a leader in Conversational Voice AI. FAMA Technologies is the official partner for Sodaclick solutions in the Middle East, enabling us to deliver advanced voice-powered AI experiences for drive-thrus and kiosks.
Absolutely. Our omnichannel AI workspace allows seamless communication across WhatsApp, Instagram, Messenger, SMS, email, webchat, voice, and more—preserving full context of customer interactions.
It offers real-time analytics, gamification, personalized learning (LMS), and compliance automation—helping businesses upskill their workforce, optimize operations, and generate actionable insights.
FAMA Technologies implements dynamic cloud security, secure API integrations, and encrypted communications to protect sensitive customer and business data at every touchpoint.
Yes. FAMA’s AI Self Checkout is designed to integrate seamlessly with existing POS systems and kiosks, minimizing downtime and accelerating deployment.
Our AI-powered Drive Thru, Self Checkout, and Voice Assistant solutions are deployed in cities like Riyadh, Jeddah, Dammam, Al Khobar, Neom, Tabuk, and also across Kuwait and Qatar.
