info@famatechnologies.com

FAMA Technologies, a subsidiary of the FAMA Holding Group, is a prominent provider of cutting-edge digital solutions across various industries.

FAMA Technologies, a subsidiary of the FAMA Holding Group, is a prominent provider of cutting-edge digital solutions across various industries.

AI Vision Solutions for Restaurant
Management

Turn cameras into smart managers for your restaurant!

Queue Management System (QMS) In Saudi Arabia

FAMA Technologies, a subsidiary of FAMA Holding Group, leads smart retail and restaurant automation across the Middle East. Headquartered in Saudi Arabia, we specialize in AI-powered solutions, self-service tech, and digital customer experiences for QSR, hospitality, and retail sectors. With 30.87% YoY growth, our success is driven by innovation and deep industry insight.

Why Choose Us?

Market Leader

First and largest in Drive-Thru, Self-Ordering & AI Voice in the region.

Complete Digital Ecosystem

From Digital Signage to AI Automation for seamless operations.

Strong Regional Presence

60+ ITIL-certified experts across 11 offices in 6 countries.

Vision AI Benefits for Restaurants

Empowering restaurants with AI vision, for faster service, smarter decisions, and exceptional guest experiences!

Real-Time Queue Monitoring

Detect and manage long queues instantly to improve service speed.

Heatmaps & Footfall Analysis

Visualize guest movement to optimize layout and increase efficiency.

Smart Staff Performance Tracking

Monitor staff presence, productivity, and customer interaction quality.

Safety & Hygiene Compliance

Get alerts for missing uniforms, masks, or non-compliance in food prep areas.

Customer Behavior Insights

Understand visit frequency, group size, and engagement for better service.

AI-Powered Decision Making

Boost operations with automated insights for staffing, demand, and workflow optimization.

Problems Faced by Restaurants

Restaurants struggle with following problems:

Occupancy Management

Track and control space usage efficiently to maximize performance.

Inefficient Staffing and Customer Service

Identify gaps in workforce allocation and improve guest satisfaction.

Order Accuracy and Speed

Enhance accuracy and ensure faster service delivery every time.

Solution

Computer Vision (CV) helps to provide the following solutions

Measuring Speed of Service

Install cameras at all entry and exit points of the restaurant, as well as key areas such as the dining area, kitchen entrance, and delivery zones.

Occupancy Counting

Install cameras at all entry and exit points of the restaurant, as well as key areas such as the dining area, kitchen entrance, and delivery zones.

Drive-thru Vehicle ID, Counting, & Analysis

Use cameras to monitor the drive-thru queue, estimate wait times, and generate alerts.

Computer Vision-Based Surveillance

Computer Vision (CV) helps to provide the following solutions

Behind the Counter Operations

Reduce Waiting Times, Boost Customer Satisfaction, and Elevate Operational Efficiency with our Queue Management System.

Install AI-enabled cameras to oversee food handling and preparation practices in real time.

Leverage image recognition to flag hygiene violations such as missing gloves, improper food contact, or cross-contamination risks.

Get real-time alerts on choke points in the food preparation line to speed up service and improve order accuracy.

Speed of Service

Automatically measure service time at each stage—order taking, preparation, and handover—to improve overall customer experience and reduce delays.

Speed Of Service

Automatically measure service time at each stage—order taking, preparation, and handover—to improve overall customer experience and reduce delays.

Place cameras at the counter, kitchen, and drive-thru to watch how orders move through the restaurant.

AI can record the time when orders are placed, prepared, and delivered.

Analyze collected data to detect delays, improve staff allocation, and streamline kitchen and service workflows.

Occupancy Counting Module

Track customer footfall, peak hours, and seating availability with precise visitor counting powered by AI.

Place cameras at entrances, exits, dining areas, kitchen doors, and delivery zones.

Track how many people are inside the restaurant at any moment to improve the customer experience.

Use data to estimate waiting times and help manage reservations or walk-ins more smoothly.

Drive-thru Vehicle ID, Counting, & Analysis Module

Identify vehicles, count entries, and analyze wait times to optimize drive-thru flow and reduce congestion.

Drive-thru Vehicle ID, Counting, & Analysis Module

Identify vehicles, count entries, and analyze wait times to optimize drive-thru flow and reduce congestion.

Install cameras to watch the drive-thru and estimate how long customers are waiting.

Identify vehicles and link them to their orders for better tracking and accuracy.

Get alerts when the line gets too long so staff can speed up service and reduce wait times.

How Vision AI Works From Dataset to Live Detection

AI is trained on thousands of real restaurant scenarios and then deployed to cameras for accurate, real-time detection and insights.

Analytics Dashboard

View all insights in one place—service time, occupancy, operations, and performance—through a clean, interactive dashboard.

Analytics Dashboard

View all insights in one place—service time, occupancy, operations, and performance—through a clean, interactive dashboard.

Perform Analytics

Deep-dive into trends, compare store performance, and make data-driven decisions to increase efficiency and revenue.

The AI detects events in real time.

The system constantly monitors all activities and identifies events instantly.

The system analyzes the collected data.

All captured information undergoes real-time deep analysis.

It uncovers patterns from the data.

The AI identifies trends and hidden patterns to provide better clarity.

It measures performance based on the analysis.

Performance metrics are continuously evaluated for accuracy.

It generates actionable insights for businesses.

The system provides meaningful insights that help improve operations.

These insights help improve business operations.

Operational efficiency increases with AI-powered enhancements.

The system helps reduce delays in processes.

AI automation removes bottlenecks and speeds up workflow.

It enables businesses to make informed decisions.

With clear insights, businesses can take smarter, faster decisions.

Service Level Agreement

Zig Zag Steps
1

Proven Centralized Technical Support Structure

2

Excellent Reporting Structure For Apt Customer Satisfaction

3

Our Desk Service Is Available Round The Clock

4

We Offer Cost Effective, Value Driven Customized AMCs

5

PMBOK Practices & Guidelines For Project Management

6

Some Other Step Content

Frequently Asked Questions

Odoo ERP is a powerful open-source suite of business applications that integrates all key departments—like sales, inventory, HR, accounting, and project management—into one unified platform, helping your business operate more efficiently and grow faster.

FAMA Technologies is an Official Odoo Partner offering expert implementation, customization, and support services. We focus on cost-efficiency, on-time delivery, and tailored solutions that align with your unique business goals.

Odoo ERP serves a wide range of industries including manufacturing, logistics, FMCG, food & beverages, distribution, wholesale, e-commerce, and retail by streamlining processes and improving operational efficiency.

We offer end-to-end Odoo services including implementation, customization, integration, migration, training, consultancy, support, and system upgrades—all designed to meet your specific operational needs.

Yes, Odoo ERP can be seamlessly integrated with existing third-party systems such as payment gateways, e-commerce platforms, shipping logistics, and legacy software for a unified data ecosystem.

Absolutely. We specialize in Odoo customization and development to tailor each module—such as CRM, HRM, accounting, or inventory—to suit your workflows, minimizing redundancies and maximizing efficiency.

Our experts carry out detailed assessments, clean data migration, and necessary customization adjustments with thorough testing to ensure a hassle-free transition from your existing ERP to Odoo.

Yes, we offer professional Odoo training and consultation services to empower your team with hands-on guidance, system understanding, and operational best practices for long-term success.

You can get started by contacting us through the inquiry form on our Odoo ERP Services page. Our team will schedule a consultation to understand your requirements and propose the right implementation plan.

You can request a personalized demo and get detailed pricing by contacting FAMA Technologies through the inquiry form on the Bayan Book page or reaching out to their sales team directly.